DataLayer: Porting Zendesk's Existing App to GraphQL


Senior Software Engineer at Zendesk Jason Denizac oversaw the monumental task to move Zendesk's existing app to GraphQL. In his talk at DataLayer, he chronicles the real-life story of how they ported Zendesk Inbox from a REST API to GraphQL - exposing data backed by MySQL, ElasticSearch, and internal APIs via a common data model to allow more efficient data fetching and faster front-end development time.

Jason develops the web, organizes communities, and advocates for open technology and participatory community governance. Jason studied public policy at Boise State University and has worked developing web applications and APIs in the medical industry and for nonprofits, including Code for America and currently uses GraphQL at Zendesk to improve customer relationships.

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